Returns & Refunds

Cancellations & Refunds for Wellness Activations & Experiences

• You may cancel your booking up to 48 hours before the event start time for a full refund.
• Cancellations made less than 48 hours before the event are non-refundable.
• To cancel, please email info@thedailyglow.co.
• No-shows are treated as late cancellations and are non-refundable.
• Our events have set schedules and cannot be rescheduled or transferred to different dates.
• If you can't attend, you may gift your booking to a friend by notifying us via email.
  
  

Refunds for Products

Refunds are subject to our partners' individual policies. If you need to request a refund:

1. Contact us at info@thedailyglow.co within 30 days of your experience.
2. We'll provide you with the contact information for the relevant partner.
3. Coordinate directly with the partner regarding your refund request.
4. If you need any assistance during this process, our team is here to help.
   
   

Product Returns

We value your satisfaction and offer a 30-day return policy for products, subject to our partners' individual policies. Here's what you need to know:

• Eligibility: Items must be in the same condition as received, unused, with tags, and in original packaging.
• Process: To initiate a return, contact us at info@thedailyglow.co. We'll provide the partner's contact information and return instructions.
• Shipping: Returns should be sent directly to the partner. We don't provide return shipping labels, as our partners manage their own inventory.
• Acceptance: Returns must be approved by the partner before shipping.
• Refunds: Once the partner accepts the return, refunds will be processed to your original payment method within 10 business days.

Please note: Certain items like perishables, custom products, and personal care goods may not be eligible for return. Check with the specific partner for details.

Damages and Issues

We want you to love your Daily Glow experience or product. If you encounter any issues:

1. Contact us immediately at info@thedailyglow.co.
2. We'll connect you with the partner to evaluate and resolve the issue.
3. Our team is here to support you throughout the process if needed.

For any questions about returns, refunds, or cancellations, please don't hesitate to reach out to us at info@thedailyglow.co. We're here to help you on your wellness journey.